Easy hacks for QuickBooks Cannot Communicate with the Company File error

07/10/2020

QuickBooks as an accounting software has rightly served the users but errors and glitches come uninvited such as QuickBooks Cannot Communicate with the Company File. QuickBooks can't access company file on the server is a commonly found error reported by users every now and then. It is known that how crucial the company data is. Moreover, QuickBooks completely works on the company data and hence it becomes all the more important to save the company data.

To get rid of QuickBooks Cannot Communicate with the Company File issue we have brought this blog. In this blog, we briefly talk about why QuickBooks 2015 Cannot Communicate with the Company File and as QB users what can be done. Additional support is available on (800)-417-5147.

What is meant by QuickBooks can't access company file on the server?

As a result of a glitch QuickBooks fails to communicate with the company file or create a connection with it, "cannot communicate with the company file" error appears on the screen. The error message suggests that the program on the user's computer is set up to allow shared access to the company file; despite, QuickBooks software fails to communicate with the company file for some reason.

What is causing QuickBooks Cannot Communicate with the Company File glitch?

QuickBooks Cannot Communicate with the Company File error has a number of root causes and it is essential that before you head to fix the issue, know the reasons for the same:

  • Incorrect hosting configuration settings.
  • The server computer firewall is hindering the incoming and outgoing communication.
  • An issue with the with DNS server.
  • QuickBooks is unable to get the IP address of the host system or server hosting the company file.
  • Internal QuickBooks services like QuickBooksDBXX or QBCFMonitor aren't running on the server computer.
  • The network data file (.ND) is corrupt or damaged.
  • Fix company file and network issues with QuickBooks File Doctor
  • On the server computer, create a new folder.
  • Share the folder and set up folder and Windows access permissions to share company files as well.
  • Copy the QuickBooks Database (QBW) file to the new folder.
  • Open your company file in multi-user mode again.

Once you have followed the steps, you won't face the error QuickBooks Cannot Communicate with the Company File yet again. There is the slightest possibility that the errors hovers around and that is when you must contact the QB support team on (800)-417-5147.

Create your website for free! This website was made with Webnode. Create your own for free today! Get started